State Farm® Insurance Agent Sam Sharpe
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Adams
September 24, 2024
1
out of
5
rating by Chris Adams
"I have had insurance through Sam Sharp for a couple years. I have never spoken with him. I have had nothing but trouble every time I call trying to get anything done. When I asked why I can’t talk to my agent I was told that he doesn’t talk directly to his clients. Then he is of no use if he is my agent and refuses to do anything for me."
We responded:
"Chris, thank you for sharing your feedback. I’m truly sorry for the frustration you experienced with our service. I want to assure you that we did process your request on the same day you called. While I may not always be available directly, our team is committed to handling your insurance needs promptly and efficiently. Please don’t hesitate to reach out directly so we can further address any concerns and ensure a smoother experience moving forward. Your satisfaction is important to us! Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Fabio Bianci
September 5, 2024
1
out of
5
rating by Fabio Bianci
"I had the extreme displeasure of speaking with courtney Kendricks. I would not reccomend this company."
We responded:
"Fabio, thank you for sharing your thoughts. We strive to provide excellent service to all our customers and apologize if your experience didn’t reflect that. We understand the frustration with policy cancellations due to driving records, which are based on underwriting guidelines. While we know this can be upsetting, we are here to answer any questions you may have regarding your policies."
Manny Man
July 24, 2024
1
out of
5
rating by Manny Man
"I recently posted a negative review on here about getting my money taken and not refunded. I got an email saying that it would be refunded, which it never did. I didn't expect this from Statefarm to have negative post removed. Even though the money was never refunded, it's wrong to have post removed that'll show the companies poor quality of service."
We responded:
"Hi Manny, If you could call us to provide your full name we are happy to look into this issue with your account and try to rectify it the best we can. State Farm does not have the ability to take down agent google reviews. Google would only take down the review if it violated their review policies. We do not have control to do that with any reviews. Thank you. - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Sherry Decrenza
July 10, 2024
5
out of
5
rating by Sherry Decrenza
"Will was awesome, and so friendly! Also out of 5 offices, the only ones to answer with live person .😊"
We responded:
"Thank you, Sherry, for your kind words! I'm glad Will provided you with friendly and exceptional service. We strive to be there for our customers when they need us most. If you ever have any insurance needs or questions, feel free to reach out. We're here to help! - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Heart2 Heart
April 27, 2024
1
out of
5
rating by Heart2 Heart
"Absolutely the worst!!! I added a car to my policy , and while at the dealer they made me pay a additional 300.00 , yes! You heard right.. Made me pay that as if I was starting a new policy...I had a existing policy with a car already and these scumbags made me pay 300.00... I do not recommend these people to do anything moreless handle anything dealing with insurance.. To add insult to injury , they said this is how its done as if I am a new car driver... Been insured and driving cars 40 years..and anytime I added a car to a policy it was prorated and the premium would be adjusted at the next billing cycle as always.. Been that way with USAA, GEICO, ALLSTATE, and all other insurance companies I have used... NEVER EVER AGAIN.... Stay away from these crooks!"
We responded:
"Hi there, It’s always been mandatory when adding, not replacing, a vehicle that you have to pay a down payment. We are happy to talk to you to review the quote that was provided but we can't review it or reach out with out a name. If you can email Amanda at amandakay@samsharpe.org that would be great. Thank you."
Joshua Crook
April 16, 2024
5
out of
5
rating by Joshua Crook
"Jenny was awesome at getting things taken care of and guiding me through the process. New home buyer and it felt comfortable the entire time. Thanks!"
We responded:
"Thank you, Joshua, for supporting our team! We're glad to hear that Jenny provided excellent assistance and made the home-buying process comfortable for you. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Buchanan Miller
April 1, 2024
5
out of
5
rating by Buchanan Miller
"With out a doubt the best customer service from Will Sharpe I have ever experienced. He walked me through every step of the process of my auto insurance and would highly recommend his services again. Great guy and better company to do with business with!"
We responded:
"Thank you, Buchanan, for your glowing review! We are delighted to hear that you had the best customer service experience with our office. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Marcus Reynolds
April 1, 2024
5
out of
5
rating by Marcus Reynolds
"Very professional. Will was helpful and gave me a great deal on my home and auto bundle"
We responded:
"Thank you, Marcus, for your positive feedback! We're delighted to hear that Will provided you with professional service and a great deal on your home and auto bundle. If you ever need assistance in the future, our office is here to help. - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Costume Cowboy
March 25, 2024
5
out of
5
rating by Costume Cowboy
"Super helpful staff. Jenny always goes above & beyond!"
We responded:
"Wow, we are thrilled to hear about your positive experience with our super helpful staff, especially Jenny! Going above and beyond for our customers is what we strive for every day! Thank you for taking the time to share your feedback! We look forward to continuing to provide you with excellent service and insurance coverage! - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Ralph Newton
March 25, 2024
5
out of
5
rating by Ralph Newton
"Would like to give a BIG THANKS to Courtney...she was a tremendous help! THANKS COURTNEY!"
We responded:
"Thank you, Ralph, for your review and acknowledgment of Courtney's assistance! We're glad to hear that she provided you with the support you needed. We appreciate your feedback and are here to assist you further whenever you need us. - Sam Sharpe - State Farm Insurance Agent, Savannah, GA"
Patrick Anderson
March 13, 2024
1
out of
5
rating by Patrick Anderson
"I was not going to leave any comments because I never write reviews but I will now. It is frustrating how a business can say PAST or CURRENT customer because I am neither(I WAS A PERSPECTIVE CUSTOMER). Also, there is NO MISTAKE. This is the office I called. Teach your staff to treat your PERSPECTIVE CUSTOMERS the same way they treat their PAST AND CURRENT."
We responded:
"Hi Patrick, All of our insureds- past, present, perspective- should all be treated the same. Please call our office and speak to the Operations Director so that we can address your issue with you. Thank you. "
Patti Reid
December 4, 2023
5
out of
5
rating by Patti Reid
"I contacted Sam from Texas to help my son out on his auto & home insurance. Sam was very quick to respond & then, Amanda got right on it. Thank y'all so much for your help & speedy service. I really, really appreciate it!"
We responded:
"Thank you, Patti, for your positive feedback and for acknowledging the exceptional assistance provided by Amanda. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
beth phillips
November 30, 2023
1
out of
5
rating by beth phillips
"Beth Young is incredibly rude and unprofessional"
We responded:
"Beth, Customer service is so important to our agency and we want to address your concerns. If you want to call our agency we are happy to help you. We are sorry for the misunderstanding on email. Please let us know how we can make your experience a 5-star one. Thank you."
Jalohuin 2018
October 30, 2023
5
out of
5
rating by Jalohuin 2018
"Jenny Kennedy has always been available to my calls/emails. Her costumer service makes you feel as you are part of a family instead of just an account and that is what creates loyalty. Any new team members working and new hires at aState Farm should be trained by her to ensure everyone provides the highest personal and dedicated service as Jenny does. Thank you Jenny!"
We responded:
"Thanks for the kind words! We’re happy to hear Jenny was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Rosalind Carroll
July 28, 2023
5
out of
5
rating by Rosalind Carroll
"Its always a blessing to have agents that are ALWAYS super nice and always willing to go the extra mile to assist with our needs. Nicole was nice enough to look for ways to help save with my monthly premium, by sending me the link to get my DDC (defensive driving certificate) without me having to even ask. If you contact one of the agents at Sam Sharpe Agency, get yourself insured with them and ask about the online DDC course. EVERY little penny helps along the way."
We responded:
"Rosalind, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jill
July 25, 2023
5
out of
5
rating by Jill
"I have my insurance through this agency and I called for assistance after a claim was filed. Nicole was AMAZING - I cannot recommend her enough! She was so kind, patient, and helpful over the phone about how the claim might affect my rate. When I called back and got another agent, I asked for Nicole because she now has such great rapport with me (even though I'm sure the other agent is great too). I am so thankful for her assistance! I'd give her 10 stars if I could."
We responded:
"Jill, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Hailey Hindman
July 24, 2023
5
out of
5
rating by Hailey Hindman
"Nicole has the best customer service and was so helpful with all my needs and help me understand everything!"
We responded:
"Hailey, thank you for taking the time out of your day to leave us a review! We love hearing about how Nicole provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Everett Zank
July 24, 2023
5
out of
5
rating by Everett Zank
"Spoke with Nicole, great technical expertise and service. She took the time and helped to explain my coverage!!!! Love being able to connect with actual people versus a giant 1800 hotline."
We responded:
"Thank you for the five-stars, Everett! Nicole is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Gabrielle Catanese
May 17, 2023
5
out of
5
rating by Gabrielle Catanese
"I must say, I am very thankful and over the moon with how Nicole was able to guide me and answer all my questions. She was so friendly and helpful with everything."
We responded:
"Gabrielle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Brandon Miles
May 4, 2023
5
out of
5
rating by Brandon Miles
"Heidi Cramer was my agent and she was SUPER helpful, knowledgeable, and patient. She explained everything I needed to know and didn't mind explaining everything that was in the works."
We responded:
"Thanks for the kind words, Brandon! We’re happy to hear Heidi was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Stan Sparks
April 13, 2023
5
out of
5
rating by Stan Sparks
"The Sam Sharpe State Farm Insurance agency has been great for all our personal insurance needs (home, auto, etc.). Recently, I started a new company and reached out to the Sam Sharpe team for advice on business insurance such as Worker's Comp., Business Liability, etc. Heidi Walker-Cramer stepped in and answered all my questions. She offered professional guidance, then researched options and directed me to the exact policies needed. She was outstanding to work with and I recommend her (and the Sam Sharpe State Farm Agency) for all personal and business insurance solutions!"
We responded:
"Thank you, Stan, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Heidi, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Mandy Younce
February 14, 2023
4
out of
5
rating by Mandy Younce
"Austin was friendly and provided the information I needed."
We responded:
"Mandy, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Garrett Gilmer
February 7, 2023
5
out of
5
rating by Garrett Gilmer
"Jenny is the best! She went out of her way to help me get discounts on my insurance and I couldn't be more grateful for her helpfulness. I highly recommend this office."
We responded:
"Thank you for the wonderful review, Garrett! Jenny is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Paul Smith
February 2, 2023
5
out of
5
rating by Paul Smith
"We needed home insurance for our newly renovated house. Jenny Kennedy was wonderful and courteous! She gave us a quote we were happy with, and we are so relieved that we finally have insurance on our renovation, which is a family home! We will continue to do business with this company! Thanks to my friend Debbie M. who recommended Sam Sharpe State Farm! 😀 2/2/2023"
We responded:
"Paul, we’re so glad to hear how Jenny was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Overall Health LLC
February 1, 2023
5
out of
5
rating by Overall Health LLC
"Jenny was so friendly and ready to assist with my needs. She researched the best pricing available and I'm glad to be a brand new state farm insurance holder."
We responded:
"Thank you for the shoutout for Jenny! We're happy to hear she provided a great experience."