State Farm® Insurance Agent Sam Sharpe

"After 9 years with this company, I expected better. Instead, I was met with indifference. They raised my rates just 7 days before payment was due—no warning, no explanation—just the expectation that I figure it out. When I called to address the issue, I was met with zero empathy and no real effort to help or resolve anything. It’s clear that loyalty means nothing to them. You’re just another number. Word to the wise: look elsewhere. There are companies out there that actually value their customers."

"I've been with State Farm for over 20 years, but the service I've received from this agency is gold star. Ms. Beth is a gem, and every interaction with her has been amazing. She understands your needs and works very hard to meet them. I'm so grateful for all the amazing help she's given me!"

"Beth is absolutely amazing! Her calmness, kindness, and patience does not go unnoticed!! Anytime I need assistance or have any questions she’s always there to assist. She’s very knowledgeable and she treats us like we matter and I love that!!! A great asset to the company!!"

"Every time I walk through the Door to Sam Sharpe's State Farm Agency, Beth Young drops what she is doing and treats me like I am the most important customer they have. I really appreciate her excellence. Definitely a Keeper."

"This agent will not stand behind their clients. Avoid this agent, and state farm overall. They are a scam. They go against their word in writing like they make up the law. Completely unethical"

"Beth is the best! Very calm and very humble. Her voice is the voice that we all need to hear. The voice within the person that never complains. Sometimes I will pay online & sometimes I will go to the office just to see her. 5 stars I can say. Omar"

"Beth went through my policies and saved me a significant amount of money!"

"Beth Young is the best. She always answers my calls and handles everything in a professional manner. Highly recommend!"

"Beth is awesome! Always takes care like I matter… gets me the best deal for what I need and catches all the details."

"Beth is amazing. Such a great help with questions and concerns!"

"Got great service from Jenny and Courtney when getting a policy and questions I had. Appreciate both of their dedication, professionalism and knowledge to help save me money upon switching insurance companies."

"Beth is some who is more knowledgeable than others at Sam sharp or anywhere. She is one of your most valuable assets and should be awarded as such. When other agents are somewhere, Beth is there and can answer your questions with details and a pleasurable manor. She is serious about helping and never puts you off. What a lovely person who makes you wish you could work with her in every way. As a client, I feel you should reward her for excellent service to your clients and quite honestly keeps us with you instead of other offices."

"We had the best experience switching to State Farm thanks to Courtney & Jenny at the white bluff location. Amazing customer service!"

"Courtney and Jenny were FANTASTIC at helping me get auto insurance policy recently! They both worked hard and fast to help get it more affordable and done right away with no issues! Customer service at its finest! Saved us over $200 a month! Everything was done with excellent service and it was enjoyable speaking with both of them! Highly recommend!"

"I recently had the pleasure of working with Beth Young at Sam Sharpe's State Farm office. She is Friendly, knowledgeable, and was ready to add me to the policy while giving me great tips on my insurance policy. I highly recommend them to anyone looking for an insurance agency that puts customers first."

"Sam Sharpe and his team are amazing. Any time I have needed them, they are very prompt and take care of my needs!"

"Update - it looks like it took me leaving Sam's agency a review to get a response. UNFORTUNATELY, they lied in the response several times. I have contacted them for help, and they have ignored my requests. Don't let their response to this review sway you, STAY AWAY!!! I strongly urge you to avoid the local State Farm office. During one of the most challenging times—hurricane season—their support has been nonexistent. Even after reaching out directly to Sam Sharpe, my emails went unanswered, leaving me feeling ignored and abandoned during a disaster. Prior to Hurricane season My experience with Statefarm took a turn for the worse when I was pressured to change my car insurance to Georgia by the local agents, despite not having my vehicle registered or a driver's license there in Georgia. This reckless decision led to my Florida license being suspended, resulting in near-arrest for driving with a suspended license. The office was aware of the insurance issues but failed to notify me, and I faced threats from the State of Florida regarding the seizure of my car. I clearly communicated to the Georgia office that I did not intend to change my state residency while buying a home. Yet, they changed my insurance anyway. Now, after being a loyal customer for over 20 years, State Farm refuses to insure my car due to my suspended license, and wrongly accused me as someone trying to game the system for discounts. My frustrations continued as I dealt with damage from two hurricanes and a nearby tornado. We submitted a homeowners claim only to have our messages to the local office ignored. The insurance adjuster absurdly claimed that hurricane winds couldn't crack wood, despite clear evidence of significant damage. The deck and stairs have shifted dangerously, yet our legitimate claim is being denied without recourse. Additionally, I experienced difficulties uploading necessary documentation to support our claim. Attempts to reach out for help were met with silence from both State Farm and Sam Sharpe. For over two decades, I trusted and believed in State Farm, convinced they were a reputable company. However, their current lack of care and support is disheartening, especially for disabled veterans like myself living on a fixed income. It feels as though they are taking advantage of vulnerable customers rather than providing the support they promise."

"State Farm help me out withy insurance very well. I have no problem with my car insurance"

"Austin Powell is the reason I stuck with State Farm for almost 6 years now. Since being a customer here Austin is the only agent I would work with because his level of professionalism and attention to detail is top tier. He’s spent countless hours or stayed later to get certain quotes done for me. He’s been AMAZING, this office in general is very good but I’m convinced that is doesn’t get better than Mr. Powell. He treats you like family and is Thorough with finding the information you’re seeking to improve your insurance policies for all of your belongings. I’ve read recent reviews that peoples money didn’t get refunded and other issues they’ve had. But I can assure you that Austin Powell has dealt with very complicated situations for me that involved needing refunds and credits and it was always broke down to me exactly how it will look and what I’ll receive back and it always happened exactly how he said it would. I never had to worry at all for 6 years because Austin always had us covered and was on top of everything! Unfortunately I had to part with State Farm because they won’t insure my home, but I as long as Austin works for this branch I will continue to reassess and try to get back to state farm. He’s truly that good. Ive recommended multiple coworkers to get insured through them and they all say the same about Austin, he’s simply the best of the best and will always keep a top tier level of professionalism. Thank you Austin for the exceptional service you provided me and my family."

"I have had insurance through Sam Sharp for a couple years. I have never spoken with him. I have had nothing but trouble every time I call trying to get anything done. When I asked why I can’t talk to my agent I was told that he doesn’t talk directly to his clients. Then he is of no use if he is my agent and refuses to do anything for me."

"I had the extreme displeasure of speaking with courtney Kendricks. I would not reccomend this company."

"I recently posted a negative review on here about getting my money taken and not refunded. I got an email saying that it would be refunded, which it never did. I didn't expect this from Statefarm to have negative post removed. Even though the money was never refunded, it's wrong to have post removed that'll show the companies poor quality of service."

"Will was awesome, and so friendly! Also out of 5 offices, the only ones to answer with live person .😊"

"Absolutely the worst!!! I added a car to my policy , and while at the dealer they made me pay a additional 300.00 , yes! You heard right.. Made me pay that as if I was starting a new policy...I had a existing policy with a car already and these scumbags made me pay 300.00... I do not recommend these people to do anything moreless handle anything dealing with insurance.. To add insult to injury , they said this is how its done as if I am a new car driver... Been insured and driving cars 40 years..and anytime I added a car to a policy it was prorated and the premium would be adjusted at the next billing cycle as always.. Been that way with USAA, GEICO, ALLSTATE, and all other insurance companies I have used... NEVER EVER AGAIN.... Stay away from these crooks!"

"Jenny was awesome at getting things taken care of and guiding me through the process. New home buyer and it felt comfortable the entire time. Thanks!"